Shipping Policy
We carefully process and dispatch every order. Please review our domestic and international shipping timelines before placing your order.
Order Confirmation
Shipping timelines begin after your order has been successfully confirmed and payment has been received, where applicable.
Domestic Delivery
Orders within India are generally dispatched within 2 days of confirmation and are expected to be delivered within 7–10 working days, depending on the delivery location and courier service.
International Delivery
International orders are generally dispatched within 7 days after order confirmation. The final delivery timeframe depends on the destination country, courier service, customs clearance and local delivery conditions.
International shipments may be subject to customs duties, taxes, import restrictions, documentation requirements or other charges imposed by the destination country. Any such requirements or charges are determined by the destination country and may be the responsibility of the customer.
How Shipping Works
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, phone number and other required information during checkout.
Delays
Delivery may take longer due to weather, public holidays, courier delays, customs clearance, transportation issues, government restrictions or other circumstances beyond our reasonable control.
Shipment Tracking
Where tracking is available, tracking information may be provided after dispatch. Tracking availability and updates depend on the courier or shipping provider.
Receiving Your Order
Customers are encouraged to check the package condition when receiving the order. If the package appears damaged or tampered with, please contact us promptly with details and photographs.
Need Help With Your Shipment?
Contact Khadeergems for questions regarding your order, dispatch or delivery.